AI JOB RISK SCANNER
O*NET-SOC 43-9041.00 / model V11 rated-task engine

Will AI replace
Insurance Claims and Policy Processing Clerks?

Process new insurance policies, modifications to existing policies, and claims forms. Obtain information from policyholders to verify the accuracy and completeness of information on claims forms, applications and related documents, and company records. Update existing policies and company records to reflect changes requested by policyholders and insurance company representatives.

Estimated AI task exposure
85%

Very High exposure

V11 weights occupation tasks using O*NET Importance, Relevance and Frequency ratings instead of treating every task equally.

21 tasks have usable Task Rating records; weighted-task coverage is 84%.

Digital/info work

78/100

Physical moat

11/100

Human moat

18/100

Rating coverage

84%

25 task statements / 21 rated

Highest-weighted occupation tasks

Post or attach information to claim file.
Importance 90/100Relevance 91/100Frequency 86/100Weight 0.89
Prepare insurance claim forms or related documents, and review them for completeness.
Importance 94/100Relevance 85/100Frequency 89/100Weight 0.89
Organize or work with detailed office or warehouse records, using computers to enter, access, search or retrieve data.
Importance 85/100Relevance 93/100Frequency 83/100Weight 0.88
Transmit claims for payment or further investigation.
Importance 90/100Relevance 88/100Frequency 82/100Weight 0.87
Contact insured or other involved persons to obtain missing information.
Importance 87/100Relevance 95/100Frequency 70/100Weight 0.86
Correspond with insured or agent to obtain information or to inform them of account status or changes.
Importance 82/100Relevance 99/100Frequency 69/100Weight 0.85
Review insurance policy to determine coverage.
Importance 86/100Relevance 81/100Frequency 77/100Weight 0.82
Provide customer service, such as limited instructions on proceeding with claims or referrals to auto repair facilities or local contractors.
Importance 84/100Relevance 79/100Frequency 81/100Weight 0.82
Calculate amount of claim.
Importance 91/100Relevance 72/100Frequency 81/100Weight 0.81
Process and record new insurance policies and claims.
Importance 86/100Relevance 83/100Frequency 67/100Weight 0.80

Task weighting

Each rated task receives a composite weight: 38% relevance, 37% importance and 25% frequency. Core tasks receive a small additional multiplier. Low-precision rows flagged by O*NET for suppression are excluded.

Occupation scoring

When rating coverage is strong, rated tasks contribute 60% of the digital, physical and human task signals and Work Activities contribute 40%. Lower-coverage occupations automatically rely more on Work Activities.

U.S. labor market

BLS Wage & Employment Outlook

Median annual wage

$49,230

BLS OEWS May 2025

National employment

214,260

BLS OEWS May 2025

Projected growth

-1.9%

BLS Employment Projections 2025–2035

Average annual openings

18

BLS Employment Projections 2025–2035

BLS labor-market figures are separate from the site's AI-exposure model. Missing values mean a compatible detailed BLS occupation estimate was not published or could not be mapped.

Career pivot radar

Safer Career Alternatives

These options are selected from the same 923-occupation model. They favor a similar task/work profile with meaningfully lower estimated AI exposure. They are suggestions for exploration, not guarantees of job fit.

SAFER ALTERNATIVE

Helpers--Extraction Workers

5%

80 points lower exposure • 56% profile similarity

Median wage: $47,730 Growth 2025–2035: +1.7% Annual openings: 1

more physical-world work, less digital task exposure
SAFER ALTERNATIVE

Electric Motor, Power Tool, and Related Repairers

5%

80 points lower exposure • 55% profile similarity

Median wage: $56,210 Growth 2025–2035: +4.4% Annual openings: 1

more physical-world work, less digital task exposure
SAFER ALTERNATIVE

Mobile Heavy Equipment Mechanics, Except Engines

5%

80 points lower exposure • 56% profile similarity

Median wage: $65,510 Growth 2025–2035: +6.7% Annual openings: 15

more physical-world work, less digital task exposure
SAFER ALTERNATIVE

Layout Workers, Metal and Plastic

6%

79 points lower exposure • 57% profile similarity

Median wage: $63,870 Growth 2025–2035: -3.4% Annual openings: 0

more physical-world work, less digital task exposure
SAFER ALTERNATIVE

Wind Turbine Service Technicians

5%

80 points lower exposure • 55% profile similarity

Median wage: $64,120 Growth 2025–2035: +29.5% Annual openings: 2

more physical-world work, less digital task exposure
SAFER ALTERNATIVE

Heating, Air Conditioning, and Refrigeration Mechanics and Installers

9%

76 points lower exposure • 58% profile similarity

Median wage: $61,010 Growth 2025–2035: +10.9% Annual openings: 41

more physical-world work, less digital task exposure

Personalized career defense protocol

AI-Proofing Plan

AUTOMATE

  • routine information gathering
  • first-pass document drafting
  • standard reporting and summarization
  • repeatable administrative workflows

AUGMENT

  • research and analysis
  • quality checking AI-generated work
  • decision preparation
  • scenario generation

PROTECT

  • domain expertise
  • exception handling
  • accountability for outcomes

LEARN

  • AI-assisted research
  • workflow automation
  • data literacy
  • prompt and workflow design
  • AI output verification

AI-PROOFING RESOURCES

What this score does not mean

The percentage is a comparative task-exposure index. It is not the probability that this occupation disappears, that a worker is laid off, or that AI can perform the entire job.

New in V11

Find a Safer Career Path

High exposure does not mean starting over. V11 compares your occupation with the other 922 O*NET occupations and surfaces lower-exposure options with similar work profiles.

EXPLORE CAREER ALTERNATIVES
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