AI JOB RISK SCANNER
O*NET-SOC 43-4181.00 / model V11 rated-task engine

Will AI replace
Reservation and Transportation Ticket Agents and Travel Clerks?

Make and confirm reservations for transportation or lodging, or sell transportation tickets. May check baggage and direct passengers to designated concourse, pier, or track; deliver tickets and contact individuals and groups to inform them of package tours; or provide tourists with travel or transportation information.

Estimated AI task exposure
80%

Very High exposure

V11 weights occupation tasks using O*NET Importance, Relevance and Frequency ratings instead of treating every task equally.

19 tasks have usable Task Rating records; weighted-task coverage is 100%.

Digital/info work

78/100

Physical moat

19/100

Human moat

26/100

Rating coverage

100%

19 task statements / 19 rated

Highest-weighted occupation tasks

Confer with customers to determine their service requirements and travel preferences.
Importance 88/100Relevance 92/100Frequency 79/100Weight 0.87
Make and confirm reservations for transportation and accommodations, using telephones, faxes, mail, and computers.
Importance 93/100Relevance 78/100Frequency 79/100Weight 0.84
Prepare customer invoices and accept payment.
Importance 87/100Relevance 75/100Frequency 82/100Weight 0.81
Determine whether space is available on travel dates requested by customers, assigning requested spaces when available.
Importance 77/100Relevance 84/100Frequency 69/100Weight 0.78
Contact customers or travel agents to advise them of travel conveyance changes or to confirm reservations.
Importance 74/100Relevance 72/100Frequency 58/100Weight 0.69
Keep information facilities clean during operation.
Importance 84/100Relevance 50/100Frequency 94/100Weight 0.73
Answer inquiries regarding information, such as schedules, accommodations, procedures, or policies.
Importance 78/100Relevance 50/100Frequency 69/100Weight 0.65
Inform clients of essential travel information, such as travel times, transportation connections, or medical and visa requirements.
Importance 74/100Relevance 62/100Frequency 69/100Weight 0.68
Promote particular destinations, tour packages, and other travel services.
Importance 88/100Relevance 52/100Frequency 56/100Weight 0.66
Plan routes, itineraries, and accommodation details, and compute fares and fees, using schedules, rate books, and computers.
Importance 72/100Relevance 53/100Frequency 40/100Weight 0.57

Task weighting

Each rated task receives a composite weight: 38% relevance, 37% importance and 25% frequency. Core tasks receive a small additional multiplier. Low-precision rows flagged by O*NET for suppression are excluded.

Occupation scoring

When rating coverage is strong, rated tasks contribute 60% of the digital, physical and human task signals and Work Activities contribute 40%. Lower-coverage occupations automatically rely more on Work Activities.

U.S. labor market

BLS Wage & Employment Outlook

Median annual wage

$44,390

BLS OEWS May 2025

National employment

118,710

BLS OEWS May 2025

Projected growth

+2.5%

BLS Employment Projections 2025–2035

Average annual openings

12

BLS Employment Projections 2025–2035

BLS labor-market figures are separate from the site's AI-exposure model. Missing values mean a compatible detailed BLS occupation estimate was not published or could not be mapped.

Career pivot radar

Safer Career Alternatives

These options are selected from the same 923-occupation model. They favor a similar task/work profile with meaningfully lower estimated AI exposure. They are suggestions for exploration, not guarantees of job fit.

Personalized career defense protocol

AI-Proofing Plan

AUTOMATE

  • routine information gathering
  • first-pass document drafting
  • standard reporting and summarization
  • repeatable administrative workflows

AUGMENT

  • research and analysis
  • quality checking AI-generated work
  • decision preparation
  • scenario generation

PROTECT

  • domain expertise
  • exception handling
  • accountability for outcomes

LEARN

  • AI-assisted research
  • workflow automation
  • data literacy
  • prompt and workflow design
  • AI output verification

AI-PROOFING RESOURCES

What this score does not mean

The percentage is a comparative task-exposure index. It is not the probability that this occupation disappears, that a worker is laid off, or that AI can perform the entire job.

New in V11

Find a Safer Career Path

High exposure does not mean starting over. V11 compares your occupation with the other 922 O*NET occupations and surfaces lower-exposure options with similar work profiles.

EXPLORE CAREER ALTERNATIVES
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