AI JOB RISK SCANNER
O*NET-SOC 41-9041.00 / model V11 rated-task engine

Will AI replace
Telemarketers?

Solicit donations or orders for goods or services over the telephone.

Estimated AI task exposure
85%

Very High exposure

V11 weights occupation tasks using O*NET Importance, Relevance and Frequency ratings instead of treating every task equally.

12 tasks have usable Task Rating records; weighted-task coverage is 100%.

Digital/info work

80/100

Physical moat

7/100

Human moat

33/100

Rating coverage

100%

12 task statements / 12 rated

Highest-weighted occupation tasks

Explain products or services and prices, and answer questions from customers.
Importance 92/100Relevance 100/100Frequency 94/100Weight 0.95
Obtain customer information such as name, address, and payment method, and enter orders into computers.
Importance 92/100Relevance 93/100Frequency 90/100Weight 0.92
Record names, addresses, purchases, and reactions of prospects contacted.
Importance 90/100Relevance 88/100Frequency 92/100Weight 0.89
Maintain records of contacts, accounts, and orders.
Importance 89/100Relevance 88/100Frequency 93/100Weight 0.89
Contact businesses or private individuals by telephone to solicit sales for goods or services, or to request donations for charitable causes.
Importance 94/100Relevance 78/100Frequency 95/100Weight 0.88
Deliver prepared sales talks, reading from scripts that describe products or services, to persuade potential customers to purchase a product or service or to make a donation.
Importance 86/100Relevance 85/100Frequency 89/100Weight 0.86
Answer telephone calls from potential customers who have been solicited through advertisements.
Importance 86/100Relevance 89/100Frequency 80/100Weight 0.85
Telephone or write letters to respond to correspondence from customers or to follow up initial sales contacts.
Importance 82/100Relevance 78/100Frequency 78/100Weight 0.80
Adjust sales scripts to better target the needs and interests of specific individuals.
Importance 86/100Relevance 66/100Frequency 72/100Weight 0.75
Obtain names and telephone numbers of potential customers from sources such as telephone directories, magazine reply cards, and lists purchased from other organizations.
Importance 78/100Relevance 63/100Frequency 60/100Weight 0.68

Task weighting

Each rated task receives a composite weight: 38% relevance, 37% importance and 25% frequency. Core tasks receive a small additional multiplier. Low-precision rows flagged by O*NET for suppression are excluded.

Occupation scoring

When rating coverage is strong, rated tasks contribute 60% of the digital, physical and human task signals and Work Activities contribute 40%. Lower-coverage occupations automatically rely more on Work Activities.

U.S. labor market

BLS Wage & Employment Outlook

Median annual wage

$35,450

BLS OEWS May 2025

National employment

58,430

BLS OEWS May 2025

Projected growth

-21.4%

BLS Employment Projections 2025–2035

Average annual openings

6

BLS Employment Projections 2025–2035

BLS labor-market figures are separate from the site's AI-exposure model. Missing values mean a compatible detailed BLS occupation estimate was not published or could not be mapped.

Career pivot radar

Safer Career Alternatives

These options are selected from the same 923-occupation model. They favor a similar task/work profile with meaningfully lower estimated AI exposure. They are suggestions for exploration, not guarantees of job fit.

Personalized career defense protocol

AI-Proofing Plan

AUTOMATE

  • routine information gathering
  • first-pass document drafting
  • standard reporting and summarization
  • repeatable administrative workflows

AUGMENT

  • research and analysis
  • quality checking AI-generated work
  • decision preparation
  • scenario generation

PROTECT

  • domain expertise
  • exception handling
  • accountability for outcomes

LEARN

  • AI-assisted research
  • workflow automation
  • data literacy
  • prompt and workflow design
  • AI output verification

AI-PROOFING RESOURCES

What this score does not mean

The percentage is a comparative task-exposure index. It is not the probability that this occupation disappears, that a worker is laid off, or that AI can perform the entire job.

New in V11

Find a Safer Career Path

High exposure does not mean starting over. V11 compares your occupation with the other 922 O*NET occupations and surfaces lower-exposure options with similar work profiles.

EXPLORE CAREER ALTERNATIVES
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