AI JOB RISK SCANNER
O*NET-SOC 13-1031.00 / model V11 rated-task engine

Will AI replace
Claims Adjusters, Examiners, and Investigators?

Review settled claims to determine that payments and settlements are made in accordance with company practices and procedures. Confer with legal counsel on claims requiring litigation. May also settle insurance claims.

Estimated AI task exposure
79%

High exposure

V11 weights occupation tasks using O*NET Importance, Relevance and Frequency ratings instead of treating every task equally.

27 tasks have usable Task Rating records; weighted-task coverage is 93%.

Digital/info work

77/100

Physical moat

6/100

Human moat

45/100

Rating coverage

93%

29 task statements / 27 rated

Highest-weighted occupation tasks

Examine claims forms and other records to determine insurance coverage.
Importance 95/100Relevance 100/100Frequency 81/100Weight 0.93
Analyze information gathered by investigation and report findings and recommendations.
Importance 94/100Relevance 98/100Frequency 76/100Weight 0.91
Review police reports, medical treatment records, medical bills, or physical property damage to determine the extent of liability.
Importance 92/100Relevance 99/100Frequency 74/100Weight 0.90
Verify and analyze data used in settling claims to ensure that claims are valid and that settlements are made according to company practices and procedures.
Importance 92/100Relevance 97/100Frequency 75/100Weight 0.90
Interview or correspond with claimants, witnesses, police, physicians, or other relevant parties to determine claim settlement, denial, or review.
Importance 90/100Relevance 100/100Frequency 74/100Weight 0.89
Investigate, evaluate, and settle claims, applying technical knowledge and human relations skills to effect fair and prompt disposal of cases and to contribute to a reduced loss ratio.
Importance 94/100Relevance 92/100Frequency 77/100Weight 0.89
Enter claim payments, reserves and new claims on computer system, inputting concise yet sufficient file documentation.
Importance 89/100Relevance 95/100Frequency 76/100Weight 0.88
Pay and process claims within designated authority level.
Importance 94/100Relevance 90/100Frequency 76/100Weight 0.88
Interview or correspond with agents and claimants to correct errors or omissions and to investigate questionable claims.
Importance 90/100Relevance 95/100Frequency 64/100Weight 0.86
Adjust reserves or provide reserve recommendations to ensure that reserve activities are consistent with corporate policies.
Importance 86/100Relevance 98/100Frequency 65/100Weight 0.85

Task weighting

Each rated task receives a composite weight: 38% relevance, 37% importance and 25% frequency. Core tasks receive a small additional multiplier. Low-precision rows flagged by O*NET for suppression are excluded.

Occupation scoring

When rating coverage is strong, rated tasks contribute 60% of the digital, physical and human task signals and Work Activities contribute 40%. Lower-coverage occupations automatically rely more on Work Activities.

U.S. labor market

BLS Wage & Employment Outlook

Median annual wage

$78,000

BLS OEWS May 2025

National employment

324,230

BLS OEWS May 2025

Projected growth

-5.5%

BLS Employment Projections 2025–2035

Average annual openings

21

BLS Employment Projections 2025–2035

BLS labor-market figures are separate from the site's AI-exposure model. Missing values mean a compatible detailed BLS occupation estimate was not published or could not be mapped.

Career pivot radar

Safer Career Alternatives

These options are selected from the same 923-occupation model. They favor a similar task/work profile with meaningfully lower estimated AI exposure. They are suggestions for exploration, not guarantees of job fit.

Personalized career defense protocol

AI-Proofing Plan

AUTOMATE

  • routine information gathering
  • first-pass document drafting
  • standard reporting and summarization
  • repeatable administrative workflows

AUGMENT

  • research and analysis
  • quality checking AI-generated work
  • decision preparation
  • scenario generation

PROTECT

    LEARN

    • AI-assisted research
    • workflow automation
    • data literacy
    • prompt and workflow design
    • AI output verification

    AI-PROOFING RESOURCES

    What this score does not mean

    The percentage is a comparative task-exposure index. It is not the probability that this occupation disappears, that a worker is laid off, or that AI can perform the entire job.

    New in V11

    Find a Safer Career Path

    High exposure does not mean starting over. V11 compares your occupation with the other 922 O*NET occupations and surfaces lower-exposure options with similar work profiles.

    EXPLORE CAREER ALTERNATIVES
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    Knowledge is your strongest upgrade.