AI JOB SCANNER
O*NET-SOC 43-1011.00 / model V14 rated-task + local-market engine

Will AI replace
First-Line Supervisors of Office and Administrative Support Workers?

Directly supervise and coordinate the activities of clerical and administrative support workers.

Estimated AI task exposure
57%

Moderate exposure

V11 weights occupation tasks using O*NET Importance, Relevance and Frequency ratings instead of treating every task equally.

28 tasks have usable Task Rating records; weighted-task coverage is 100%.

Digital/info work

58/100

Physical moat

20/100

Human moat

38/100

Rating coverage

100%

28 task statements / 28 rated

Highest-weighted occupation tasks

Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
Importance 85/100Relevance 89/100Frequency 69/100Weight 0.83
Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
Importance 84/100Relevance 88/100Frequency 59/100Weight 0.79
Resolve customer complaints or answer customers' questions regarding policies and procedures.
Importance 84/100Relevance 88/100Frequency 59/100Weight 0.79
Train or instruct employees in job duties or company policies or arrange for training to be provided.
Importance 75/100Relevance 99/100Frequency 43/100Weight 0.76
Interpret and communicate work procedures and company policies to staff.
Importance 76/100Relevance 91/100Frequency 51/100Weight 0.75
Discuss job performance problems with employees to identify causes and issues and to work on resolving problems.
Importance 78/100Relevance 98/100Frequency 35/100Weight 0.75
Implement corporate or departmental policies, procedures, and service standards in conjunction with management.
Importance 74/100Relevance 94/100Frequency 46/100Weight 0.75
Research, compile, and prepare reports, manuals, correspondence, or other information required by management or governmental agencies.
Importance 74/100Relevance 92/100Frequency 43/100Weight 0.73
Participate in the work of subordinates to facilitate productivity or to overcome difficult aspects of work.
Importance 71/100Relevance 92/100Frequency 48/100Weight 0.73
Compute figures such as balances, totals, or commissions.
Importance 74/100Relevance 81/100Frequency 59/100Weight 0.73

Task weighting

Each rated task receives a composite weight: 38% relevance, 37% importance and 25% frequency. Core tasks receive a small additional multiplier. Low-precision rows flagged by O*NET for suppression are excluded.

Occupation scoring

When rating coverage is strong, rated tasks contribute 60% of the digital, physical and human task signals and Work Activities contribute 40%. Lower-coverage occupations automatically rely more on Work Activities.

U.S. labor market

BLS Wage & Employment Outlook

Median annual wage

$69,500

BLS OEWS May 2025

National employment

1,436,680

BLS OEWS May 2025

Projected growth

+0.1%

BLS Employment Projections 2025–2035

Average annual openings

127

BLS Employment Projections 2025–2035

BLS labor-market figures are separate from the site's AI-exposure model. Missing values mean a compatible detailed BLS occupation estimate was not published or could not be mapped.

CHECK PAY WHERE YOU LIVE

Career pivot radar

Safer Career Alternatives

These options are selected from the same 923-occupation model. They favor a similar task/work profile with meaningfully lower estimated AI exposure. They are suggestions for exploration, not guarantees of job fit.

Personalized career defense protocol

AI-Proofing Plan

AUTOMATE

  • routine information gathering
  • first-pass document drafting
  • standard reporting and summarization
  • repeatable administrative workflows

AUGMENT

  • research and analysis
  • quality checking AI-generated work
  • decision preparation
  • scenario generation

PROTECT

  • domain expertise
  • exception handling
  • accountability for outcomes

LEARN

  • AI-assisted research
  • workflow automation
  • data literacy
  • prompt and workflow design
  • AI output verification

AI-PROOFING RESOURCES

What this score does not mean

The percentage is a comparative task-exposure index. It is not the probability that this occupation disappears, that a worker is laid off, or that AI can perform the entire job.

New in V11

Find a Safer Career Path

High exposure does not mean starting over. V11 compares your occupation with the other 922 O*NET occupations and surfaces lower-exposure options with similar work profiles.

EXPLORE CAREER ALTERNATIVES
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