AI JOB RISK SCANNER
O*NET-SOC 29-2099.08 / model V11 rated-task engine

Will AI replace
Patient Representatives?

Assist patients in obtaining services, understanding policies and making health care decisions.

Estimated AI task exposure
53%

Moderate exposure

V11 weights occupation tasks using O*NET Importance, Relevance and Frequency ratings instead of treating every task equally.

13 tasks have usable Task Rating records; weighted-task coverage is 100%.

Digital/info work

49/100

Physical moat

6/100

Human moat

40/100

Rating coverage

100%

13 task statements / 13 rated

Highest-weighted occupation tasks

Coordinate communication between patients, family members, medical staff, administrative staff, or regulatory agencies.
Importance 95/100Relevance 100/100Frequency 71/100Weight 0.91
Refer patients to appropriate health care services or resources.
Importance 90/100Relevance 100/100Frequency 67/100Weight 0.88
Interview patients or their representatives to identify problems relating to care.
Importance 93/100Relevance 100/100Frequency 62/100Weight 0.88
Maintain knowledge of community services and resources available to patients.
Importance 91/100Relevance 100/100Frequency 63/100Weight 0.87
Explain policies, procedures, or services to patients using medical or administrative knowledge.
Importance 80/100Relevance 96/100Frequency 57/100Weight 0.80
Read current literature, talk with colleagues, continue education, or participate in professional organizations or conferences to keep abreast of developments in the field.
Importance 77/100Relevance 100/100Frequency 42/100Weight 0.77
Collect and report data on topics, such as patient encounters or inter-institutional problems, making recommendations for change when appropriate.
Importance 74/100Relevance 88/100Frequency 54/100Weight 0.74
Investigate and direct patient inquiries or complaints to appropriate medical staff members and follow up to ensure satisfactory resolution.
Importance 72/100Relevance 92/100Frequency 43/100Weight 0.72
Analyze patients' abilities to pay to determine charges on a sliding scale.
Importance 68/100Relevance 77/100Frequency 42/100Weight 0.65
Develop and distribute newsletters, brochures, or other printed materials to share information with patients or medical staff.
Importance 59/100Relevance 85/100Frequency 42/100Weight 0.64

Task weighting

Each rated task receives a composite weight: 38% relevance, 37% importance and 25% frequency. Core tasks receive a small additional multiplier. Low-precision rows flagged by O*NET for suppression are excluded.

Occupation scoring

When rating coverage is strong, rated tasks contribute 60% of the digital, physical and human task signals and Work Activities contribute 40%. Lower-coverage occupations automatically rely more on Work Activities.

U.S. labor market

BLS Wage & Employment Outlook

Median annual wage

$50,290

BLS OEWS May 2025

National employment

182,610

BLS OEWS May 2025

Projected growth

+5.9%

BLS Employment Projections 2025–2035

Average annual openings

12

BLS Employment Projections 2025–2035

BLS labor-market figures are separate from the site's AI-exposure model. Missing values mean a compatible detailed BLS occupation estimate was not published or could not be mapped.

Career pivot radar

Safer Career Alternatives

These options are selected from the same 923-occupation model. They favor a similar task/work profile with meaningfully lower estimated AI exposure. They are suggestions for exploration, not guarantees of job fit.

Personalized career defense protocol

AI-Proofing Plan

AUTOMATE

  • repeatable administrative workflows

AUGMENT

  • decision preparation
  • scenario generation

PROTECT

  • domain expertise
  • exception handling
  • accountability for outcomes

LEARN

  • prompt and workflow design
  • AI output verification
  • cross-functional business knowledge
  • risk and governance

AI-PROOFING RESOURCES

What this score does not mean

The percentage is a comparative task-exposure index. It is not the probability that this occupation disappears, that a worker is laid off, or that AI can perform the entire job.

New in V11

Find a Safer Career Path

High exposure does not mean starting over. V11 compares your occupation with the other 922 O*NET occupations and surfaces lower-exposure options with similar work profiles.

EXPLORE CAREER ALTERNATIVES
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